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1. Introduction

Haash Group (“Haash,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website haashgroup.com (the “Site”) or purchase our products.

By using our Site, you agree to the practices described in this Privacy Policy.

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Privacy Policy

2. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide

  • Name, email address, billing and shipping addresses, phone number

  • Payment details (processed securely by third-party providers; we do not store full card information)

  • Account login credentials (if you create an account)

b) Automatically Collected Information

  • IP address, browser type, device type

  • Cookies and usage data (pages visited, time spent, referral source)

c) User-Generated Content

  • Designs, images, or text you upload for custom products

3. How We Use Your Information

  • We use your data to:

  • Process and fulfill orders

  • Deliver products and manage shipping

  • Communicate order updates, offers, and promotions (with consent)

  • Improve our Site and customer experience

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal obligations

4. Sharing of Information

We may share your information with:

  • Print-on-demand partners (e.g., printing and shipping providers) to fulfill your orders

  • Payment processors to handle secure transactions

  • Service providers (IT support, analytics, email marketing tools)

  • Legal authorities if required by law or to protect our rights

We do not sell or rent your personal data to third parties.

5. Cookies & Tracking

Our Site uses cookies and similar tracking technologies to improve functionality and personalize your experience. You can control cookie settings through your browser, but some features may not function properly without them.

6. Data Retention

We may share your information with:

  • Print-on-demand partners (e.g., printing and shipping providers) to fulfill your orders

  • Payment processors to handle secure transactions

  • Service providers (IT support, analytics, email marketing tools)

  • Legal authorities if required by law or to protect our rights

We do not sell or rent your personal data to third parties.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location (e.g., GDPR in the EU or CCPA in California), you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your data

  • Opt out of marketing communications

  • Restrict or object to processing of your data

  • Request portability of your data

To exercise these rights, contact us at support@haashgroup.com

9. Children’s Privacy

Our Site is not directed at children under 13 (or under 16 where applicable). We do not knowingly collect data from minors. If you believe we have inadvertently collected such data, please contact us to delete it.

10. International Data Transfers

If you are accessing our Site outside New Zealand, note that your data may be transferred and processed in countries with different data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. Continued use of the Site after updates constitutes acceptance.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Haash Group
📧 Email: support@haashgroup.com
📍 Address: Rotorua, New Zealand

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